Are the hotel rooms easily accessible via stairways for someone with claustrophobia?
15 February 2025
Yes, there are three sections of emergency stairs throughout the building, providing quick access from all rooms.
75 photos
Jw Marriott Cancun Resort & Spa, Cancun
309US$
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Up to 10% cheaper
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Key details
About the Resort
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
- Steps from the beach
Great
8.7
9.3
4.4
4.1
Loved by guests
"Beautiful resort with well appointed rooms, tasteful decor, quality linen and enough storage for personal belongings."
"The rooms are well appointed and spotless; high end toiletries including lotion are in full bottles in every room."
"This is a beautiful and well managed property and provides an amazing view of the Caribbean Sea."
Amenities
JW Marriott Cancun Resort & Spa offers a 35,000 sq ft award-winning spa named Sens-yah, providing signature treatments inspired by ancient Mayan practices. The hotel features an
Rooms
Accommodations at the hotel include spacious,
Location
Situated along the stunning beaches of Cancun, the resort provides convenient access to nearby major attractions and archaeological sites. Guests can explore the
Dining
The resort offers five distinguished dining options including
Wellness and Activities
The hotel promotes wellness with a
Highlights
Location: Situated along the stunning beaches of Cancun
Dining: Five distinguished dining options including Sasi Thai
Wellness: 35,000 sq ft award-winning spa named Sens-yah
Activities: Seasonal activities engaging guests in all ages
“In my opinion, its prime location within Cancun's Hotel Zone places you steps away from high-quality restaurants and an amazing beach; inside, the rooms have been tastefully decorated, offering a relaxing retreat after a day exploring the three outdoor pools. For wellness, the Mayan-inspired spa is a notable feature, while the on-site international restaurants present diverse culinary journeys. I would recommend it for families and luxury travelers alike.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Ocean View Deluxe King Balcony
3 persons
465 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Ocean View Deluxe Double Balcony
2 persons
465 sq. feet
2 Double beds
Shower
Coffee machine
room details
JW Luxury Suite Junior Suite 1 King Sofa bed Balcony
4 persons
790 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Grand Ocean Front Suite 1 Bedroom Larger Suite Oceanfront
2 persons
930 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Tennis court
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's pool
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At JW Marriott Cancun Resort & Spa, dining transforms each meal into an exploration of rich flavors and diverse cuisines. From the serene beachside to the elegance of fine dining, each restaurant provides a unique atmosphere that invites guests to indulge in culinary delights and passionate creations.
Gustino Italian Grill
Italian fine dining
Ambiance
An elegant setting that evokes the charm of a classic Italian trattoria, perfect for a romantic evening or a celebratory gathering.
Key Offerings
Signature dishes like freshly made pasta, delectable risottos, and a curated wine selection that complements each meal.
Reservation
Recommended
Dinner only, from 6:00 PM to 11:00 PM daily.
BeachWalk
American
Ambiance
Casual beachside dining, where the sound of waves mingles with laughter as guests savor the sun and sea breeze.
Key Offerings
Delight in refreshing tropical cocktails, deluxe sandwiches, and light salads ideal for a midday refuel.
Reservation
Not needed
Open for lunch from 11:00 AM to 6:00 PM daily.
750 Pizzeria
American casual dining
Ambiance
A lively and family-friendly atmosphere featuring rustic design elements that invite guests to gather and enjoy.
Key Offerings
A variety of pizzas from classic Margherita to innovative toppings, along with breakfast favorites and light evening bites.
Reservation
Not needed
Open from 6:00 AM to 10:00 PM daily.
Sasi Thai
Thai
Ambiance
An inviting space adorned with elements reflecting Thai culture, perfect for savoring authentic Thai flavors in a cozy setting.
Key Offerings
An array of aromatic curries, flavorful stir-fries, and exquisite seafood dishes that highlight the best of Thai cuisine.
Reservation
Recommended
Dinner only, from 5:30 PM to 11:30 PM daily.
Bravío
Spanish
Ambiance
A warm, vibrant setting that brings the heart of Spain to Cancun, creating an inviting space for both breakfast and dinner.
Key Offerings
A selection of traditional Spanish breakfast options and tapas-style dishes, offering a taste of Spain amid Mexican paradise.
Reservation
Not needed
Open for breakfast and dinner; specific times may vary.
Location
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.2
mi
Landmark
Avenida Kukulkan
1.1
mi
Landmark
Backstage Theatre
4500 ft
Beach
Playa Delfines
2.0
mi
Beach
Playa Marlin
1.4
mi
Landmark
Dolphinaris Cancun
2700 ft
Mall
Luxury Avenue
1.1
mi
Aquarium
Interactive Aquarium
1.5
mi
Mall
Kukulcan Mall
1.1
mi
Landmark
Aquaworld
2100 ft
Landmark
Museo Sensorial del Tequila
1.0
mi
Mall
Kukulcan Plaza
1.0
mi
Museum
Museo Subacuatico de Arte
1.3
mi
Night club
H Roof
2900 ft
Landmark
Extreme Games Cancun
3000 ft
Landmark
San Miguelito
1.2
mi
Event hall
Oasis Arena
3900 ft
Landmark
El Rey Archaeological Zone
2.0
mi
Shopping Area
Luxury Avenue Cancun
1.1
mi
Landmark
Luxury Avenue Shopping Mall
4900 ft
Landmark
Playa Ballenas
5200 ft
Museum
MUSA Underwater Museum
1.0
mi
Museum
Cancun Wax Museum
1.6
mi
Museum
Parque Maya Cancun
1.1
mi
Landmark
Marlin Beach
1.1
mi
Landmark
Underwater Museum NO MUSEO
1.1
mi
Landmark
Yamil Lu'um Archeological Site
1.7
mi
Nearby
Cancun Golf Club at Pok Ta Pok
1400 ft
Beach
Playa - Beach
1700 ft
Restaurants
Gustino Italian Grill
100 ft
Blvd. Kukulcan Km 14. 5 Lote 40-A Zona Hotelera
Sedona Grill
1300 ft
Blvd. Kukulcan Km 14. 5 Boulevard Kukulcan Km 14.5
Hard Rock Hotel
1700 ft
Boulevard Kukulcan Km 14.5
Ciao
1700 ft
At the Hard Rock Hotel
Fred's House
1200 ft
Blvd Kukulcan km 14. 5 Zona Hotelera Hotel Zone
Sasi Thai
1800 ft
Blvd Kukulkan
Mikado
1900 ft
Boulevard Kukulcan 2a Etapa
Sacbe Beach Shack
1000 ft
Mz. 53
The Blue Water Grill
1700 ft
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Explore Cancun
Explore Cancun
Mayan Museum of Cancun
25 minutes' walk
Mayan artifacts and history displayed in a serene setting. Features free admission on select days.
Playa Delfines
35 minutes' walk
Stunning beach known for its soft sand and clear waters. Perfect for swimming and sunbathing.
Gustino Italian Grill
1 minute' walk
Authentic Italian cuisine with a cozy ambiance. Notable for homemade pasta and seafood dishes.
Sedona Grill
5 minutes' walk
Casual dining offering Mexican and international dishes. Known for its hearty breakfast options.
Fred's House
5 minutes' walk
Fresh seafood in a vibrant atmosphere. Ideal for sunset dining with a local twist.
Ciao
6 minutes' walk
Charming spot famous for delicious pizza and antipasti. Family-friendly with varied options.
H Roof
11 minutes' walk
Trendy rooftop bar with a stunning view of the sunset. Popular for cocktails and live DJ events.
Extreme Games Cancun
11 minutes' walk
Adventure activities for thrill-seekers. Go-kart racing and zip-lining are popular options.
Getting around
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Property information and rules
Check-in
from 15:00-23:00
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Pets
Pets are not allowed.
Year renovated:
2006
Number of floors:
14
Number of rooms:
425
Former name
JW Marriott Cancun Resort and Spa
Questions of the users
About Jw Marriott Cancun Resort & Spa
Is there an all-inclusive plan available at the resort?
22 March 2025
Unfortunately, the resort operates on a European plan, which includes room-only arrangements. Additional services can be requested separately.
Do all accommodations feature a balcony for private enjoyment?
10 April 2025
Absolutely! All rooms at the resort come equipped with a balcony.
What is the process for booking a shuttle service from the airport to the hotel?
30 May 2025
To book a shuttle, please contact the transportation service department via email at transportationservice@prestigecancun.cm.
What dining options are available at the resort?
12 June 2025
The resort features several restaurants including Gustino for Italian cuisine, Bravio for Spanish flavors, and Beachwalk for relaxed beachfront meals.
Is there a swimming pool suitable for children or any playground facilities?
18 July 2025
The hotel has a family pool but doesn't offer specific children's facilities or a designated playground.
Are there any organized activities or entertainment available specifically for families with kids?
25 August 2025
While the hotel is family-friendly, there are currently no specific organized activities tailored for children.
Can the rooms accommodate small refrigerators and microwaves? Also, how can groceries be acquired nearby?
5 September 2025
Rooms feature a small minibar but not a full mini-fridge. Guests can find grocery stores in nearby malls, and transportation options are available to assist.
Does the hotel have smoking areas available for guests?
20 October 2025
Yes, designated smoking areas are accessible throughout the property.
Are spa services, such as massages, offered at the resort?
30 November 2025
Yes, the resort includes a beautiful spa providing various massage and wellness treatments.Next best alternative
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